Q. What is tradefair.com.au ?

A. Tradefair is a new way to find your next tradespersons, consumer good or service. Listings contain vast amounts of detailed information and our unique customer satisfaction rating system.

Q. What is the point of having business listings, which feature customer satisfaction ratings, photos and biographies?

A. These types of listings will enable users of the website to gain never seen before insights into the businesses advertising on the website. This abundance of information will assist the user in the decision-making process. This form of advertising is a low-cost way for Traders to effectively communicate with potential customers.

Q. How is this website different to other online directories?

A. Firstly, this site is all about fairness. Fairness to our Traders. Tradefair is inexpensive - we help keep overheads low for our Traders. Traders can only influence the customer satisfaction rating system by providing high-quality work or goods on a consistent basis. The size of a business doesn’t matter, only the quality of their performance.

Secondly, fairness to our users. This site will assist users in their selection without the confusing hype of contemporary advertising. Users no longer have to endure the time consuming practice of asking friends for recommended business.

Thirdly, rewards, with regular giveaways and specials the user is appreciated and their feedback valued.

Q. What kind of businesses can advertise on the website?

A. Any type of business can advertise on the website, as long as they agree to having their business reviewed by their customers.

Q. How does the customer satisfaction rating work?

A. When a Trader receives payment from a customer for work completed or goods sold, they can then supply the customer with an invitation to leave feedback. The feedback form contains a secure trader code, thus enabling the customer to leave feedback only once for the trader. Quite simply, the customer can then register on the Tradefair website, allowing them to become a user. The user enters in the trader code, the date of the transaction, and the size of the transaction. The user then answers 10 multiple choice questions, which are entered into an equation to determine the customer satisfaction rating. All feedback is anonymous, Traders only know how many reviews have been posted.

Q. So how can I win an I pod or fuel vouchers?

Easy! Simply register your details on the website, select one of the Traders and engage them in a commercial transaction. Once you have left feedback, you are then eligible for the fortnightly fuel voucher draw and the monthly I-pod giveaway. All winners names will appear on the website.

Q. How do the monthly specials work?

Every month, a select number of Traders will offer the best special via an electronic catalogue. The catalogue will be sent to users who have nominated for this service. At any time, you can opt of this service.